Crockfords Las Vegas, LXR Hotels & Resorts

We just love this place. We always feel like we’re flying first class - the staff is exceptional. We really enjoyed concierges Christina and Michael this trip. They were so wonderful. Housekeeping always made our room gorgeous. The rooms are spacious and so quiet. And also thanks to Zach for the courtesy ride to dinner. Christian at the lobby bar was a delight. The only reason I gave 4 stars for location is because it’s a bit of a trek to get most places, but we love this quieter end of the strip. You have fans for life here!!! See you all again soon.

I stayed at Resorts World Crockfords for my birthday weekend and had a delightful time. The hotel is modern and the rooms were designed nicely with sufficient amenities and square footage. The housekeeping staff is exceptional. From check-in to check-out, I received personable and friendly customer care. My favorite was the brunch at Crossroads--an entirely plant-based restaurant. All the restaurants and stores onsite were good. I tried nearly all of them and not one bad experience dining onsite. I had no issues with noise coming into my room and was thankful I could walk to the Luke Bryan concert. The only negative is that some staff don't have much information about the hotel if you happen to have any questions about where a certain restaurant or store is located on the property. Not all the staff are educated on all their offerings but I guess that's what the front desk staff is for. The attached mall is just okay as well.

1. Room key did not work. I had to repeat trip to lobby from 62F multiple times. Hotel clerk called security guard to open the door. 2. Security guard's master key also did not work. We had to wait maintenance guy in midnight for almost an hour. 3. The maintenance guy forced open the door and I had to wait in the hallway until almost 1AM. 4. The hotel manager gave me a small amount of manager's credit that can use for minibar and restaurant and changed room. 5. After checking out, a few days later, I realized they did not apply manager's credit and my credit card shows unauthorized transaction by this hotel. 6. I called this hotel's customer service and had to wait almost an hour to speak to someone who hate their job. I had to explain everything again. 7. I am leaving one star here but this hotel deserves negative star and should be demoted to 1~2 star hotel. 8. The hotel said sorry but there are no ways to retract transaction. They said the system does not allow it even if they want. I asked them if I call credit card company to charge back and they answered yes. Avoid this shady business at all cost.

The room was spacious and very nice with a comfortable bed and bedding. The room service was excellent, timely and the food was warm and well prepared. The staff was very pleasant and helpful. It’s a wonderful break from the same old crowded loud hotels. This hotel had a luxurious feel without ridiculous prices. Don’t miss the rooftop bar it offers great views, good drinks and a good menu

From the moment I stepped into Crockfords Vegas, I was greeted with warmth and professionalism that set the tone for my entire stay. The staff here truly understands the essence of hospitality, going above and beyond to ensure every guest feels valued and cared for. The cleanliness of the hotel deserves a special mention. Every corner of the hotel, from the lobby to the rooms, was impeccably maintained, radiating a sense of freshness and hygiene that is so crucial in today’s times. The attention to detail in maintaining cleanliness was evident and truly appreciated. But what truly stood out was the hotel’s pool area. The pools were not only open but also perfectly warmed, offering a tranquil oasis for relaxation and enjoyment. The water was crystal clear, and the poolside area was well-maintained, creating a serene and inviting atmosphere and open in November with full bar and food service. Overall, my experience at Crockfords Vegas was nothing short of exceptional. The combination of great service, exceptional cleanliness, and the delightful pool experience makes this hotel a top choice for anyone seeking a comfortable and enjoyable stay. Every restaurant we dined in was fantastic, particularly Wally's.